Terms and conditions

General Terms and Conditions
SWG Splendid Wines Germany UG (haftungsbeschränkt), Frühlingsstraße 9, 55252 Wiesbaden, Germany

 

§ 1 Purview

(1) For the business relationship between SWG Splendid Wines Germany UG and their customers apply exclusively the following general terms and conditions in their valid version at the time of order. Deviating conditions of the customers will not be accepted, except SWG agrees with the validity in writing.

(2) The customer will be informed in writing via E-mail about changes of these terms and conditions. If the customer does not contradict within 4 weeks after receiving those changes, they will be recognized as accepted. In case of any changes of the terms and conditions the customer will be informed separately about his right of objection and the legal consequences.

 

§ 2 Registration as customers, user account

(1) The registration as customer under the domain at the web-portal is free. A demand for admission does not exist. Eligible are only persons who completed the 18th year of life. When required by the SWG the customer needs to send a copy of his passport. The registration has to be made on the website of SWG. All necessary information need to be provided complete and truthfully. The access to the user account needs to be done with the E-mail address and a password. The customer is obliged to keep the password secret and not to hand it over to third parties. 

(2) So far the customer changes his personal information he is responsible to keep them updated. All changes can be made online.

 

§ 3 Ordering, Completion of Contract

(1) The available language for the completion of the contract is English.

(2) The relevant features of the offered products can be taken from the product description and the price list, which can be found under the SWG website. The presentation of the product does not represent a binding offer. The customer is able to select the wanted product and the desired amount by clicking on the “In den Warenkorb”-button. 

(3) The shipping of the order includes the total price inclusive sales taxes and binds the customer to the order. Before the shipping the customer is able to check the order regarding its correctness, especially the price and amount, and correct it if needed. Any input errors can be changed before the shipping at any time. The order can only be made after checking the provided box by the customer. By that the customer agrees that he read the general terms & conditions and the data privacy protection and therefore agrees that they become part of the contract. 

(4) Thereon SWG sends an automatic order-confirmation via E-mail to the customer, in which the order is listed one more time. The automatic order-confirmation only documents the receiving of the order by the provider and does not represent a legally binding acceptance of the order. They include the contract conditions. The acceptance of the order is been made by sending an acknowledgment of the order from SWG. The text of the contract is going to be saved for up to 90 days after conclusion of the contract and can be looked at art any time.

 

§ 4 Disclaimer notice

Disclaimer rights 

The customer is able to revoke his contract declaration within in 14 days in written form (e.g. letter, fax, E-mail) without any details about the reasons or by sending the items back, if those are left by you before the expiry of the term. The term will start after receiving this notice in text form but not before the receiving of the items by the receiver (in case of recurring delivery of similar items, not before receiving the first partial delivery). The term will also not start before the fulfilment of our duty to inform according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our duty according to § 312 paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. In order to ensure the disclaim deadline it is enough to send off the withdrawal or the items on time. The disclaimer needs to be sending to:

SWG Splendid Wines Germany UG (haftungsbeschränkt)
Frühlingsstraße 9
55252 Wiesbaden
e-mail: info@splendidwinesgermany.com
fax: +49 6131 32715129

Consequences of revocation 

In case of an effective revocation, mutually received performances has to be given back and in case the individual has drawn profits through the services, e.g. received interest, those benefits also need to be given back. If the received performances and profits cannot be given back or only given back partially or in a deteriorated condition the customer needs to provide replacement. Providing replacement for items in deteriorated condition or receiving profits is only required if it can be traced back to handling with the item. This will take place by checking its characteristics and functionality. Under “checking its characteristics and functionality” we understand the testing and try out of the product, as it is usual in the shop. If partial shipment is possible we will do that on our expense and risk. Items which are not able to ship will be picked up. Obligations for the refund of the payment have to be made within 30 days. The term starts with your dispatch of your declaration of revocation or of the items and for us with the reception. 

 

25.06.2013

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